Refund policy
No Return & No Refund Policy
At Femora, we carefully inspect and pack every order before shipping to ensure that your products reach you in good condition.
No Returns
All sales are final. We do not accept returns or exchanges once an order has been delivered, unless the product received is damaged, defective, or incorrect.
Damaged, Defective, or Wrong Product
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery.
Please provide clear photos or a video of the product and its packaging as proof. After reviewing your claim, we may offer a replacement or another suitable solution.
Order Cancellation
Orders cannot be cancelled or modified once they have been processed or shipped. Please make sure that your shipping address and order details are correct before completing your purchase.
Refund Policy
No refunds will be provided for change of mind, incorrect product selection, or failure to check product details before placing an order.
If a refund is approved for a confirmed damaged, defective, or incorrect product, the refund process will be communicated to you by our support team.
Contact Us
If you have any questions or concerns regarding your order, please contact us:
Email: mfahadjameel36613@gmail.com
Phone: 03273596295
By placing an order with Femora, you acknowledge and agree to this No Return & No Refund Policy.